Letters and E-mail from Tom's Customers

Although it is not possible to include all of the good
comments from the people who have bought Tom's products,
We have decided to pass along a small collection of them.

Thanks to all for your comments. - Tom's Webkeeper.


Hi Tom,

Just wanted to compliment you on your couplers. I was amazed by the quality
of the castings... they looked like lost wax castings. They were easy to
machine as I needed to modify them a bit for my cars. I also want to compliment
you on your turn around time. I think it was just over a week from when I
placed my order with you till I received them in the mail. For another
supplier I have placed orders and it takes them two months to get the order
to me.

Keep up the good work. I sure will order from you in the future.

Woody Lewis - Colorado Springs, CO

. . .
[Tom:] Your trucks and the air brake kit you supplied are working just great on my 2 seater engneer's car that I built last winter. Thanks, regards, George Croft Member of the Iron Horse Park, Airdrie Alberter Canada and member of the Alberta model engineers Soc.
. . .
[Tom:] Thank you so very much. My order arrived today and I cannot say enough of how I'm completely amazed at your products. I'm a life long customer from now on. These trucks and couplers are something to be held. I'll have no excuse to drag my feet any longer on my train. Thanks so much for the GREAT products and fast shipping. Mark Lineberger Mustang, Oklahoma
. . .
Hello Tom, I picked up the car on Tuesday and gave it [a] test run yesterday. It looks and [runs] great! I wanted to thank you for getting the car to me way before the deadline I needed it by. Quality work, great prices and super customer service will keep me coming back for more. Take care, Ron Englishbee
. . .
Hi Tom, My "Bee-utiful" new trucks and couplers are sitting on the hearth of the wood stove in my office so I can enjoy them visualy till it warms up outside and the inside winter projects are finished. I am very pleased with my first 1 1/2" scale purchase. Thank you for such stunning products. Your products will support and connect at least five cars as time and budget permits. Getting anxious to roll, Bob
. . .
I will put a check in the mail today. I want to thank you for putting your excellent work, at affordable prices, out there for guys like me. I'm looking forward to doing business with you in the future. Take care .....Ron
. . .
Just a note of thanks to you Tom, for getting that pair of Bettendorf trucks out to me so quickly. I mounted them the night they arrived and the next day hauled my equipment to Annetta, TX for the Southwestern Live Steamers annual Spring Meet. One thing I noticed out there was that about 75% of all the rolling stock attending seemed to be equipped with Tom Bee trucks and/or couplers. You seem to set the standard for the Hobby! Anyway, I am grateful for your quick service and they really are a TERRIFIC pair of trucks. Looking forward to placing more orders with you in the future. ...Terry Shirley
. . .
Tom, Your trucks set the standard for our hobby. Thanks for the web pages on technical specifications for trucks showing the de facto IBLS standards plus your additions. You should publish this in Live Steam for the hobby. I have made about six sets of trucks from your kits and have to say that they run better than other suppliers. I have also taken other trucks and re-machined them to your specs to get them to work better. Your profile of wheels seems to do the trick for tracking best. Thanks again for your support and hope to see you at our track in the future. Larry Taylor
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Tom: Got the package today, all is well. I have to say, it is a pleasure doing business with you. Really, you are the best and most reliable supplier to this hobby that I have seen. Thanks! Bill Matson
. . .
Dear Tom: I received my trucks and couplers yesterday. They Look FANTASTIC!! I had heard that they were the best, and now I am a firm believer. I look forward to ordering from you again in the near future! Thanks again!! Curtis Hustace
. . .
Hi Tom, Ron Koon here. Thank you for the timely shipment of my coupler order. The quality is as advertised. You provide very good quality, and a very strong looking coupler. I will be doing my future business with you. Many thanks for providing a product I am proud to own. Have a good and safe day. Ron Koon.
. . .
Hi Tom, Received the box with the trucks and couplers today. They look great! Can’t wait to get the caboose done. Hopefully we will have a chance to meet this summer. Thanks again, Derek
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Hi Tom, Just a quick note to say that my three pairs of your couplers arrived on Tuesday. Again they are perfect. They operate so smoothly. I do however dis-assemble them and paint them an Aluminum color. It does not affect the flawless operation at all. Makes them really stand out on a freight car. Its so nice to buy a product that works so good. Thanks again, Bob
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Tom : I have a set of your "plain bearing" trucks, that I purchased from you about two years ago, under a flat car of my construction. I need another set for a bulkhead flat. Thanks for making a great product that makes this hobby so enjoyable. Rod Bray
. . .
Mr. Bee: I finally got my combination car today. It has been in a truck trailer on a railroad flatcar in the local train yard since last Wednesday. They couldn't get the truck trailer unloaded from the flatcar because of snow until last night or today, anyway I got a call this morning that the combination car was available for pickup. Got it home and unloaded from my truck OK. Unpacked it and found it to be in excellent condition. Thanx again for an exceptional product, well worth the money. Bill Cody
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Hi Tom, I received two pairs of your couplers this afternoon. I am extremely impressed. The design is OUTSTANDING. They open and close superbly. They are just like the real thing. I did not have to do any filing what so ever to get them to operate. They have real flexibility. I really like that channel idea of where the springs are positioned. I also like the oblong hole in the bottom of the shank. The 3/8" bolts fit just right. The springs were painted which gave them a nice neat look let alone a great finish. You will be hearing from me again shortly as I plan to order three more pairs. Thanks again for a great product. The very best to you, Robert N. (Bob) Bowman Selah, WA
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More Letters

"All I have read is good concerning your work and quality. I look forward to ordering your products. Thanks for your time." "Very suprised today when I went outside to find that the trucks and couplers were here already. Talk about fast! I'm about a week away from mounting them to test the strength of the car." "Everything arrived alright and appears to be in order. Thank you for such a rapid delivery, and I really like these trucks. I appreciate the flexibility, they're going to ride real nice. Couplers are sharp, too. They mate fine with the three [varieties] I already have. My dad is a mechanical engineer and looked them over and liked them a lot. Here's his thoughts: These trucks are very solid, heavy, and will last forever. The flexibility will track well even on the roughest track work. The time spent in design is evident, and the workmanship is superb." "I am very pleased with the working couplers I purchased from you previously and would like to order two more pair." "This is my third set from you. ... Really great pieces of equipment." "Your trucks are excellent." "The Railroad Trucks and Couplers on all our rolling stock, 7 1/2 inch gauge railroad cars, were furnished by Thomas Bee. We have had very good service from this equipment. The workmanship on all of [your] equipment is the best I have seen to date. The gondola we purchased from [you] has given us the best service. You really can't buy better products." "Trucks got here today, all is good, all is as expected. As I have learned over the past months, it is a pleasure doing business with you. Thanks, and I will buy again." "Thanks for the answers to my questions. As always, you have been a great hobby supplier. Thank you again. I have tried on numerous occasions to spread the word regarding your products. Good products, great service at very reasonable prices. That spells value. Keep up the good work." "You make the best trucks in the business." "I have always been pleased with your products such as the couplers and your pair of trucks." "I just wanted to let you know how much pleasure we are getting out of your trucks, couplers, and cars we've gotten from you. They are excellently made and we would highly recommend your products to anyone." "I've been switching 1 1/2 inch scale cars for over ten years at meets all over the country. If all cars had your couplers it would be like switching prototype equipment. As far as I'm concerned you have the best in the business. I've been running two pair of your trucks for 7 years now. They have given me maintenance free service." "The buckeye trucks are great." "It was nice meeting you at Train Mountain in August. Too bad there was so much going on and I didn't [have] much time to talk to you. Now that things have slowed down I have some time to get in contact and thought that I would let you know the trucks I bought from you in Oregon are firmly attached to a new crane-tender riding car and functioning perfectly. Thanks for everything." "The wheels are really nice." "I've just received the couplers. They are excellent! The coupling action is the most positive of all the various couplers I have." "I would like you to send me one more set of ready to run freight trucks. I have enclosed a check. ... Really like the first set I got."

The following was copied from the "Live Diesel" Yahoo Group...